Refund Policy

At Binky Box, we strive to provide high-quality baby care products and services. However, if you are not satisfied with your purchase, please review our refund policy below.

1. Subscription Cancellations

1.1 You may cancel your Binky Box subscription at any time, but cancellations will not be eligible for refunds for the remainder of the subscription period.

2. Refunds for Defective Products

2.1 If you receive a defective product, you may request a replacement or refund within 7 days of delivery.

2.2 Refund requests must include proof of purchase and images of the defective product.

2.3 If approved, refunds will be processed within 7 business days and credited to the original method of payment.

3. Shipping Costs

3.1 Shipping costs are non-refundable unless the product was defective or the wrong product was delivered.

4. Non-Refundable Items

4.1 Products that have been opened, used, or damaged due to misuse are not eligible for refunds.

5. Changes to the Refund Policy

5.1 We reserve the right to update this policy at any time. Changes will be posted on our website.